Frequently Asked Questions
Planning an event isn't always easy when you haven't got access to all the answers you need so through our years of knowledge and experience, we've put together some frequently asked questions that can help answer some of the questions you may have regarding our Soft Play Equipment.
Should you require further information our expert planners are ready and waiting to help you plan the perfect event and of course answer any other questions you may have.
Why the kids are running wild of our fabulous soft play, why not add some inflatables for the adults, our 130ft Inflatable Assault Course is a popular choice alongside our Hungry Hippos / Dash n Grab Hire!
Why should we book Live 9 Events for Mobile Soft Play Hire?
Live 9 Events is a specialist provider of innovative, unforgettable events and soft play. We are a reliable and highly-experienced professional company providing outstanding customer service.
Our team has over 30 years of combined experience in the entertainment industry providing exceptional event services from the hire of products through to full management of events. We have proudly brought the excitement of our fun equipment across the nation. A huge benefit of our Midlands base is our expert team can easily access many parts of the UK efficiently.
When you involve Live 9 Events in your plan we will guarantee that safety will be one of the most important aspects of our work as well as ensure that the proper supervision is maintained, next to the fun of course!
Will your team set up our chosen Soft Play Hire?
On the day of your event, you can rest assured that your vision is in capable hands. Our team expertly manages the installation with precision and care. With focus on detail, we are committed to enhancing your experience, from coordinating logistics of set up to managing on-site activities, every step is undertaken to ensure seamless execution. We understand that it’s the flawless delivery that leaves a lasting impact.
Our commitment is to make your event a success, exceeding your expectations and leaving a memorable impression on all attendees.
What vehicle do you use to deliver your Mobile Soft Play Area?
Our Portable Soft Play Hire will arrive at your event via truck and trailer, this is due to its large size so we ask that you provide us with enough space to navigate to your desired set-up area.
Do you have insurance?
We have 5 million pounds in public liability insurance, all our soft play products and bouncy castles are regularly maintained and cleaned to ensure they are delivered to you in a pristine condition. We are dedicated to ensuring your child has a safe and enjoyable experience.
Where do you deliver your items for Portable Soft Play Hire?
Operating from our base in The East Midlands we provide a national service covering the whole of the UK.
Areas we cover include Coventry, Birmingham, Nottingham, Peterborough, Stoke On Trent, Sheffield, Northampton, Lincoln, Doncaster, Milton Keynes, Leeds, Cambridge, Oxford, Cheltenham, Manchester, Bristol, Reading, Essex, Liverpool, Norwich, Surrey, , North London, London, Southampton, Brighton, Kent, Maidstone, and Bournemouth.
If your area isn't listed above just send us a message for a free no obligation quote and one of our friendly team members will be happy to help.
Do you have a minimum order for hiring your Soft Play Hire?
Each location across the UK is subject to a location-specific minimum spend and a delivery fee. The minimum spend requirements have been set considering factors like delivery distance. Our delivery fees, which we strive to keep low to maximise your entertainment budget, depend on how many vehicles are needed to transport the soft play, staff and travel time involved.
If you'd like more details on our Portable Soft Play Services just send us a message for a free no obligation quote and one of our friendly team members will be happy to help.
How do I get a quote for your Soft Play Hire Services?
To get a quote on any of our soft play you can send us a message using the "get in touch" button above or call us on 0115 998 7366 from 9 am to 5 pm, Monday to Friday and one of our event experts will get back to you with a no-obligation quotation. You can also add any products you may link to a quote basket and submit a quote form through, if we have any questions one of our event team will be in touch.